What to know before requesting a refund.
We accept returns for both opened and unopened products. To be eligible, contact us within 30 days of receiving your order. Items must be in their original packaging, and refunds are issued after the returned products are received and inspected.
Is an RMA required?
Yes. Customers must request a Return Merchandise Authorization (RMA) number before returning any items. Contact customer support by email at support@shopblushora.com or by phone at 000 555 8888 .
Who covers return shipping costs?
Customers are responsible for covering return shipping costs.
What items are covered or not covered?
Refunds are available for opened and unopened products in their original packaging when returned within 30 days of receipt. Items used or damaged after delivery are not eligible for a refund.
When will the refund be processed?
Once the returned item is received and inspected, an eligible refund will be processed within 3–5 business days.
Expected internal processing time after the item is received and inspected.
Expected time for the credit to appear after processing, depending on the bank or card issuer.