Terms of Purchase for Blushora
These Terms of Purchase (“Terms of Purchase”) of Blushora govern your purchases of products and services available through shopblushora.com (the “Company Sites” or the “Sites”). The Company Sites are operated by Zix LLC (the “Company”). Your use of the Company Sites and these terms are also governed by the Terms of Use and Privacy Notice, which are incorporated herein by reference.
Please carefully read these Terms of Purchase, along with the Terms of Use, Privacy Notice and other policies or agreements referenced in these Terms of Purchase, before purchasing or using products or services through the Company Sites.
General
These Terms of Purchase have been executed and delivered by you and constitute a valid and binding agreement between you and the Company, enforceable against you in accordance with their terms. You represent that you are (1) at least 18 years of age, (2) of legal age to form a binding contract, and (3) not a person barred from receiving services under any applicable laws, rules or regulations.
You shall purchase and use the products and services available through the Company Sites in strict compliance with these Terms of Purchase and all applicable laws, rules and regulations. You are responsible for complying with all applicable laws in the jurisdiction to which products are shipped. Calls, emails and other communications between you and the Company may be recorded.
Privacy Notice
A copy of the Privacy Notice that applies to the collection, use, disclosure and other processing of personal information by the Company is located at shopblushora.com. You consent to personal information obtained through the Company Sites, email, telephone or other means being collected, stored and processed in accordance with the Privacy Notice.
Purchases
Order Processing
The Company may choose not to process or may cancel an order in certain circumstances, including when a product is out of stock or mispriced, when a request is suspected to be fraudulent, or when other verification is reasonably required. The Company will either not charge you or refund charges for orders it does not process or cancels.
Product and Service Descriptions
The Company attempts to provide accurate descriptions of products and services on the Company Sites. The Company does not warrant that all descriptions are accurate, complete, reliable, current or error-free. If a product or service is not as described, your remedy is to return the item as specified in these Terms of Purchase.
Pricing Information
The Company strives to provide accurate pricing information. The Company reserves the right not to process or to cancel orders placed for a product or service whose price was incorrectly posted as a result of an error. The Company may also correct errors in stated retail pricing.
Product and Service Availability
Availability information may be used to estimate the likelihood that an item will ship after an order is placed. Estimated delivery to the destination address will generally be within 30 days or less after successful payment, subject to inventory, weather, carrier transit times and destination conditions. Inventory may change before processing.
Specific Additional Disclaimers and Obligations
Products and services purchased through the Sites may not include manufacturer warranties, service options, manuals or instructions in every language, or compatibility with every jurisdiction’s standards, specifications, labeling requirements, voltage or electrical standards. You are responsible for confirming that a product meets your needs and may be lawfully imported into your jurisdiction.
Taxes
You are responsible for any taxes, customs duties and fees levied by the jurisdiction to which products are shipped, including sales or use taxes, value added taxes or tariffs.
Dispute Resolution Policy
1. Purpose
This Dispute Resolution Policy aims to provide a fair, transparent and efficient process for resolving disputes that may arise between Zix LLC and clients, customers, employees, suppliers or other stakeholders.
2. Scope
This policy applies to disputes, complaints or grievances arising in the course of business operations, including contractual disagreements, service issues, employment matters and other conflicts.
3. Principles
- Fairness: Parties will be treated fairly and equitably.
- Transparency: The process will be clear to all parties.
- Timeliness: Disputes will be addressed promptly.
- Confidentiality: Information will be kept confidential where possible.
- Impartiality: The resolution process will be free from bias.
4. Procedures
4.1 Informal Resolution
- Parties are encouraged to discuss the matter directly.
- If discussion is unsuccessful, the parties may use a neutral mediator.
4.2 Formal Resolution
- Submit a written complaint to support@shopblushora.com within 30 days of the incident.
- Support will acknowledge receipt within 5 business days.
- An investigation will generally be completed within 30 days.
- A written decision will communicate findings and any required action.
4.3 Appeal Process
- An appeal may be submitted to support@shopblushora.com within 15 days of receiving the decision.
- The appeal will be reviewed independently and a final written decision will generally be provided within 30 days.
5. Alternative Dispute Resolution
Where internal resolution is not possible, the parties may agree to use arbitration or mediation facilitated by an external organization.
6. Record Keeping
Records related to complaints, investigations and resolutions will be maintained by Zix LLC for a period of one year.
7. Policy Review
This policy will be reviewed annually and updated as necessary.
Contact Information
For questions regarding these Terms of Purchase or the dispute-resolution policy, contact support@shopblushora.com or call 000 555 8888 .